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Frequently Asked Questions
Common Questions
Where are you located?
We are located at NH 57, Mabbi, Opposite Swami Vivekananda Caner Hospital. Just on the outskirt of Darbhanga.
What is your season?
We are closed during the monsoon season, except that we remain open throughout the year, with some partial closure for maintenance. We allow our guests and vendors to visit our property, throughout the year.
How many events do you host per day?
One
What is included in your site fee?
Please see a list of items under packages.
When are your payments due?
50% of the booking amount shall be paid at the time of booking, otherwise booking will not be considered confirmed & remaining 50% should be paid, 7 days before the event. Failure to do so may result in the cancellation of the booking.
Do you take security deposit as well?
A refundable security of Rs. 10,000 should be paid on the day of the event. This security is taken to cover for damage done by the client or their vendors.
What is YOur refund Policy?
Advance, if any, made shall not be refunded in case of cancellation by the client.
The management will issue up to 100% refund, if the event is cancelled by a cognizable fault of management.
The management is liable to pay, maximum of 100% of the booking amount paid in case of any unforeseen or unfortunate event, but subject to management decision.
In case of an extraordinary event or situations, like (but not limited to) natural calamities, diseases, war, political & social unrest, etc., the decision of refund rests solely with Bhupa Greens management.
Can we change date after booking?
The booking once confirmed if final. Any date change will be at management discretion, and shall attract additional cost (plus taxes).
When do you Give us your Hall
For Decoration, you’ll get the hall at the Check-in time, but for function/Event, hall is given by 6:30PM after due cleaning and chairs and/or table placement.
What is Check-in & Check-out time?
Check-In time: 01:00 PM | Check-Out time: 10:00 AM
Do you allow Check-in & Check-out time?
Early Check-in and late checkout at the discretion of Bhupa Greens’ management and subject of availability on the chosen date. Early Check-in and late checkout will be payable.
Do you handle the clean-up?
Yes, Bhupa Greens shall do the cleaning up everything except any decorations you bring. Those must be removed from the property after the function/event concludes.
Do you serve alcohol?
As per the law of the land, alcohol is not served in the premise.
Can we bring our own alcohol?
As per the law of the land. Brining any alcohol or alcoholic beverage in the premise is not allowed.
What is your site fee?
The fee depends on many factors, please inquire for a detailed breakdown.
Do you have restrooms onsite?
We have beautiful, new, permanent restrooms onsite for guests. It is included in the site fee.
Where do guests stay?
We provide you 5 luxurious rooms and 1 large dormitory to accommodate quite a few guests.
Do you receive kickbacks from recommended vendors?
No! Our recommended vendors are on our list because they do a great job. We consider every event we host to be a team effort and we are committed to helping provide the best team possible.
Can we bring in outside vendors?
Yes, as long as they are professional vendors, and you or your vendors are willing to cover damage done by them.
Do you recommend we choose vendors that are familiar with your property?
Yes, we are a large property, and it is always recommended to hire vendors that are familiar with the space.